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Customer Service

Shipment Notification:
When your order ships, we will send you an email to let you know the date and method of shipment. You may track your shipment in the myAccount area of our web site.

Customer Service:
You may log in to the myAccount area to manage your account:

• Update your billing or shipping address.
• Update your credit information.
• View order status.
• Track shipments.
• See upcoming scheduled orders.
• Put your account on hold.
• Cancel future Replacement Plus Program shipments.

If you would like to contact us regarding your order, please email us at the following address: customerservice@vinutra.com

Shipping:
To contact our shipping department directly by email: shipping@vinutra.com